Role-Specific AI Literacy Requirements Under the EU AI Act

The EU AI Act introduces comprehensive AI literacy requirements that vary based on employee roles and their interaction with AI systems. Organizations must develop targeted training programs that address these different needs while maintaining consistent documentation and assessment standards.


Executive Leadership Requirements

Executive leadership bears the ultimate responsibility for AI governance and compliance. Their understanding must span both strategic and operational aspects of AI deployment. While technical depth isn't required, executives need comprehensive knowledge of risk management and compliance implications.

Key focus areas include:

• Strategic oversight of AI deployment

• Organizational risk management

• Resource allocation decisions

• Compliance accountability


Middle Management Requirements

Middle managers play a crucial role in translating executive strategy into operational reality. They must balance technical understanding with people management skills, ensuring their teams maintain required competency levels while meeting operational objectives.

Essential competencies for middle management include:

• Operational AI impact assessment

• Team capability development

• Performance monitoring

• Implementation oversight


Technical Staff Requirements

Technical teams require the deepest practical understanding of AI systems. Their knowledge must encompass both theoretical foundations and hands-on implementation skills. This group serves as the organization's technical backbone, ensuring systems operate safely and effectively.

Core technical competencies include:

• System architecture and integration

• Security protocols

• Testing methodologies

• Performance optimization


Regular Users Requirements

The largest group in most organizations, regular users need practical, task-focused AI literacy. Their training should emphasize daily operational needs while ensuring they understand key safety and compliance requirements.

Daily operators must understand:

• Basic AI concepts

• System limitations

• Input best practices

• Error recognition


Implementation Approach

Successful implementation requires a balanced approach combining structured learning with practical application. Organizations should start with role mapping and needs assessment, followed by targeted program development. Regular evaluation cycles ensure continued effectiveness, while documentation maintains compliance records.

The implementation timeline typically spans six months:

  1. Initial Assessment (Month 1)
  2. Program Development (Months 2-3)
  3. Pilot Implementation (Month 4)
  4. Full Rollout (Months 5-6)


Measuring and Maintaining Success

Effective AI literacy programs require continuous monitoring and adjustment. Organizations should establish clear metrics for success while maintaining comprehensive documentation of all training and assessment activities.

Key success indicators include:

• Completion rates

• Competency scores

• Practical application success

• Compliance adherence



Looking Ahead

As AI technology and regulatory requirements evolve, organizations must maintain flexible, adaptable literacy programs. Regular reviews ensure training remains relevant and effective, while documentation practices support ongoing compliance efforts.

Need help implementing role-specific AI literacy requirements? Our role-based training solutions provide customized programs for each organizational level.

Continue reading our series with the final article on Maintaining AI Literacy Compliance.