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[ Chapter 1 · Welcome ]

Why AI literacy, why now

3 min read

In late 2022, using AI at work was a curiosity. Two years later, large workplace surveys were finding that most knowledge workers used generative AI tools, often without their employer knowing. Whether or not your organisation has an official AI policy, AI is already in your workplace: in your search engine, your email suggestions, your meeting notes, and in the browser tabs of your colleagues.

That speed is the problem. Most workplace technologies arrive through the IT department, with training, contracts, and controls. Generative AI arrived through personal browser tabs. The result is a gap: powerful tools in everyone's hands, and almost no shared understanding of what they do, what they get wrong, and what should never be typed into them.

What the law now says

The European Union's AI Act includes a provision on exactly this gap. Article 4 requires organisations that provide or use AI systems to take measures supporting the development of AI literacy among the people who operate and use those systems, taking into account their roles and context. It applies to organisations of every size, and it falls under national supervision from August 2026.

What you will be able to do

  • Explain, in plain language, what AI and generative AI actually are.
  • Recognize the AI already embedded in your daily tools.
  • Predict where AI is likely to fail: hallucination, bias, stale knowledge.
  • Spot the risky moment before it happens: the paste, the upload, the unverified answer.
  • Apply a short set of habits that prevent the large majority of workplace AI incidents.

The course takes about an hour. There is no account and no tracking; your progress lives only in this browser. At the end, a short knowledge check earns you a completion record you can keep and share with your employer.